CANCELLATION/TRANSFER/REFUND

ENTREE FEE REFUND

HMF offers the optional Registration Refund Plan administered by Stonebridge Benefit Services, Inc., a Transamerica Company. (This program is NOT administered by HMF).

If Registration Refund option is purchased at the time of registration, registrants receive a full refund of registration fees if unable to participate due to one of the following reasons:

  • Personal injury or unforeseen illness
  • Family member injury or illness
  • Loss of Life
  • Unexpected covered travel delays
  • Pregnancy
  • Family member childbirth
  • Permanent job relocation

Please note: A Qualified Medical Practitioner must certify illness, injury or pregnancy refund requests.
Click here to view terms and conditions.

RACE DISTANCE CHANGE

If registered for an event that has multiple distances, registrants may switch to a different distance in that event provided that the distance requested has not sold out. Changes may be made prior to or during Packet Pick-up (until the race distance hits Entry Limits). Changes must be made prior to race start and participants must wear the bib for the race transferred to; wearing the wrong bib will disqualify participants from race results.

There is a $10 service fee for any race distance change. If upgrading to a longer distance (i.e. from 5K to Half Marathon) registrants will also pay the difference in entry fees for the upgrade. There are no entry fee refunds for switching to a shorter distance (i.e. from Half Marathon to 5K).

Instructions for switching race distance (changes to race distance at the Eversource Hartford Marathon after September 14, 2017 must be done in person at the Total Fitness Expo):

  • Please access “Personal Event Profile” in Chronotrack to transfer entry: https://register.chronotrack.com/auth/sign-in-form. There is also a link to “Athlete Profile” in registration confirmation emails.
  • Click the Race Change button and follow the prompts.
  • Participants are not transferred until confirmation email is provided by ChronoTrack.

Bib numbers may NOT be transferred to another person for any reason at any HMF Event.

Please send an email to registration@hartfordmarathon.com or call HMF at (860) 652-8866 x2, with further questions about these policies or if registered with a paper application.

DEFERRAL CREDIT

Registration for any Hartford Marathon Foundation (HMF) event is non-refundable without purchase of the Registration Refund Plan. However, if registered for an event and unable to participate, registrants may defer entry for credit to a future event.

    • Deferrals are allowed until 14 days before the event. No deferrals allowed 14 days or less from the event (with the exception of military deployment).
    • Entrant may defer for any reason.
    • The request for a deferral credit is final and may not be reversed.
    • Deferral credit may be used for entry into any HMF event within 12-months from the date of deferred event.
    • Deferral credit amounts listed below can only be used toward race entry fee. Participants are responsible to pay for add-ins including Mail My Packet, shirt upgrades, etc.
    • Deferral credit cannot be used to register for more than one future event.
    • There is NO REFUND of the entry fees. An entrant with a deferral will receive credit as follows:
      • 5K = $20 toward race entry fee at another HMF event
      • 10K = $25 toward race entry fee at another HMF event
      • Half Marathon= $55 toward race entry fee at another HMF event
      • Marathon = $75 toward race entry fee at another HMF event
      • Triathlon = $70 toward race entry fee at another HMF event
      • Duathlon/AquaBike = $55 toward race entry fee at another HMF event
      • FitKids= $10 toward race entry fee at another HMF event

PLEASE NOTE: Students receive discounted entry fees, therefore their deferrals amounts listed above will be reduced by $5.

Instructions to Defer an Entry:

  • Please access “Personal Event Profile” in Chronotrack to defer your entry: https://register.chronotrack.com/auth/sign-in-form. There is also a link to “Athlete Profile” in registration confirmation emails.
  • Click the Race Change button and follow the prompts.
  • Participants are not deferred until confirmation email is provided by ChronoTrack.
  • Participants will NOT be automatically entered in the future event they are deferring into. An email will be sent from ChronoTrack with a deferral code to use toward entry fees in a future event.

Bib numbers may NOT be transferred to another person for any reason at any HMF Event.

Please send an email to registration@hartfordmarathon.com or call HMF at (860) 652-8866 x2, with further questions about these policies or if registered with a paper application.

TRANSFERS

Bib numbers may NOT be transferred to another person for any reason at any HMF Event.